Strategic Plan


FACA engaged Schilling Consulting Services, LLC for the 2021-2024 Strategic Plan. Jeff Schilling, MS, used a proprietary strategic planning and improvement framework crafted from over twenty years of experience in guiding organizations to their desired future state. Joined by Kate White, a Certified Community Action Professional (CCAP), FAC engaged its Board of Directors and staff in a robust planning process that will support its updated mission, vision, and goals for the next 3 years.

The Schilling Consulting Strategic Planning and Improvement Framework© conducted industry, market, and organizational assessments. These assessments form the foundation for FACA’s strategic goals and the development of strategies to achieve these carefully crafted goals. The planning process provided space to review and update FACA’s mission and values. The participation and engagement by the FACA Board of Directors and FACA staff with Schilling & White resulted in an achievable and focused strategic plan for 2021-2024.


On December 8, 2017, the FACA Board of Directors participated in a Strategic Planning Retreat facilitated by the newly hired Executive Director. The Board felt it beneficial to
engage the new Executive Leadership in the planning process to solidify collaboration between Board and staff in order to create shared accountability and buy-in.

The components of the retreat included:

  • Past strategic planning process review
  • Review and update of the Mission and Vision
  • Creation of Core Values
  • A Strength, Weaknesses, Opportunities and Threats (S.W.O.T.) analysis
  • Identification of top strategic issues
  • Creation of the five strategic priorities

The Board of Directors approved the mission, vision, and core values that will guide and direct FACA’s work over the next three years.