About Us

OUR STORY

For over 30 years, the Florida Association for Community Action (FACA) has answered the call of the “War on Poverty” by working to support Community Action Agencies throughout Florida. FACA provides training, technical assistance, advocacy and information sharing to each member agency. FACA maintains communication and resource-sharing between member agencies, governmental departments, other social service providers and concerned citizens. FACA provides an information exchange at the state, regional and national level. Through the FACA network, member agencies can participate in statewide discussions on public policy and other issues affecting their communities.

Additionally, FACA provides advocacy services by working collaboratively through its memberships in the National Community Action Partnership (NCAP), National Community Action Foundation (NCAF) and Community Action Program Legal Services, Inc. (CAPLAW). FACA is a private nonprofit 501(c)3 state association. Its central office is in Tampa, Florida. FACA maintains a standard of periodic reviews of the strategic plan with complete revisions occurring upon expiration of the most recent plan.

OUR CORE VALUES

Outstanding Customer Service

Consistently display professionalism, courtesy, patience and genuine care in all communications and interactions

Integrity

Uphold the highest standards of ethics and moral responsibility to do the right thing at the right time all the time

Inclusiveness

Value all persons, communities, and agencies by extending a standing invitation to those with likeminded goals to serve and be a part of the network

Innovation

Commit to staying at the forefront of technology and industry trends (or best practices) in Community Action to better serve people experiencing poverty in FL.

Collaboration

Lead public and private partnerships to maximize their collective impact to reduce poverty in FL.

Outstanding Customer Service

Consistently display professionalism, courtesy, patience and genuine care in all communications and interactions

TRANSPARENCY

Provide honest and open access to all members and stakeholders

ACCOUNTABILITY

Practice responsible decision making by understanding and accepting liabilities

INTEGRITY

Upholds the highest standards of ethics and moral responsibility to do the right thing at the right time all of the time

INCLUSIVENESS

Value all persons, communities, and agencies by extending a standing invitation to those with like-minded goals to serve and be a part of the network.